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What Should You Do the Moment a Pipe Bursts?

Last updated October 26, 2026

The short answer

Stop the Water Flow

Your first move is to close the main water shutoff valve. This valve is usually near the water meter, on an exterior wall, or in a utility area. Keep the location written down so you can find it quickly. Turning off the water stops the pressure that is feeding the burst.

Once the main valve is off, open the cold water faucets on the lowest and highest floors. This drains the lines and relieves pressure. Flush toilets to empty the tanks. This reduces the amount of water that can leak out and makes the cleanup easier for the pros.

Cut Power for Safety

Water and electricity are a dangerous mix. If water has reached outlets, appliances, or your electrical panel, turn off the power at the main breaker. Only do this if you can reach the breaker without standing in water. If you are unsure, leave the building and call an electrician.

Unplug any appliances in the affected rooms if it is safe to do so. Move lamps, TVs, and other electronics to dry areas. Do not touch anything that is wet and plugged in. Your safety comes before saving belongings. See a doctor if you feel unwell from any exposure.

  • Turn off the main breaker if safe
  • Unplug electronics in wet rooms
  • Move valuables to dry spots
  • Do not touch wet electrical items
  • Call an electrician if you are unsure

Protect Your Belongings

Move furniture, rugs, and boxes out of the water path. Lift items off the floor onto blocks or plastic sheeting. Remove books and important documents to a dry room. The sooner you move things, the less likely they are to warp or stain.

Do not try to dry everything yourself. Fans and dehumidifiers can help, but they are not enough for soaked materials. The pros have industrial drying equipment. Your job is to save what you can and leave the heavy work to them. Take photos of damage for your insurance records.

Call Your Insurance Company

Report the burst pipe to your insurance company as soon as you can. Tell them when it happened and what was damaged. Ask what documentation they need, like photos or receipts. Policies vary, and your insurer decides what is covered. Check your policy for details on water damage.

Do not throw away damaged items until you have documented them. Keep samples of carpet or flooring if you can. This helps with your claim. Your insurance company may have specific steps for you to follow. Follow their instructions carefully.

Contact Local Water Damage Pros

After you have stopped the water and called your insurer, reach out to the pros. They handle burst pipe cleanup, drying, and repairs. Water damage can set in fast, so act quickly. The pros will assess the extent of the damage and start the drying process.

The work usually involves extracting standing water, removing wet drywall and flooring, and setting up air movers and dehumidifiers. They may also check for mold. The cost depends on the size of the affected area, the type of materials, and how long the water sat. Ask for a detailed plan before work begins.

  • Extract standing water
  • Remove wet drywall and flooring
  • Set up industrial drying equipment
  • Check for mold growth
  • Repair damaged structures

Need help right now?

Phones are answered 24/7 for Port St. Lucie and nearby communities.

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Frequently asked questions

How long do I have before mold starts?

Mold can begin growing within 24 to 48 hours in damp conditions. The exact time depends on humidity and temperature. Drying the area quickly reduces the risk. The pros use industrial equipment to speed up drying, which helps prevent mold from taking hold.

Can I dry the area myself with a fan?

A fan can help with minor dampness, but a burst pipe soaks walls, floors, and insulation. Household fans do not remove water from deep inside materials. The pros use air movers, dehumidifiers, and moisture meters to dry properly. For serious water, professional help is usually needed.

What if the water is contaminated?

If the burst pipe is from a sewer line or floodwater, the water may contain bacteria or chemicals. Do not touch it. Leave the area and call a professional who handles biohazard cleanup. Your safety is the priority. See a doctor if you feel unwell after exposure.

Call Now (772) 758-7923